Payment methods
What's already on your phone
Need a hand mid-match or mid-withdrawal? The i8 team is on live chat, WhatsApp and Telegram 24/7, and answers in Malay, English or Chinese.
Live chat inside the site is the quickest route, tap the bubble and someone picks up in a minute or two, any hour. For something you want on record, a i8 deposit reference or a bonus query, WhatsApp and Telegram work just as well and stay just as fast through the busy weekend football window.
A hand loading up or cashing out on DuitNow, Touch 'n Go, FPX or bank transfer, plus chasing down a payment that hasn't landed yet.
Anything on the welcome bonus, the daily rebate, referral commission, or the turnover you need to clear on a bonus.
Signing up, resetting a password, changing your bank details, or getting the account verified with an OTP.
Set a deposit or time limit, ask for a cooling-off break, or sort self-exclusion, the team acts on it straight away.
Topping up takes seconds with DuitNow QR, Touch 'n Go eWallet, Boost, GrabPay, FPX or a transfer from Maybank, CIMB, Public Bank and the rest, from RM30 up. Cashing out starts at RM50, and once approved most payouts are in your bank or e-wallet inside 3 to 10 minutes, weekends and public holidays included.
Stuck on a payment? If a deposit has not appeared or a withdrawal is slower than usual, open live chat with your username and the transaction reference to hand, and the team will trace it on the spot rather than send you away to wait.
Any time, the team is on live chat, WhatsApp and Telegram 24 hours a day, seven days a week, public holidays included, so late-night matches are covered.
Live chat usually picks up in a minute or two whatever the hour, and WhatsApp and Telegram stay about as quick even during the weekend football rush.
Malay, English or Chinese, whichever you are most comfortable with, the same team handles all three.
Once approved, most payouts reach your bank or e-wallet in 3 to 10 minutes. The minimum cash-out is RM50 and there is no fee.